Do you offer telephone support for your outgoing email service?
We do not offer telephone based support as for the great majority of users it is not required - doing so would increase our costs and result in significantly higher prices for all users.
- Publish a great deal of detailed information online including a support knowledge base and many setup guides
- Endeavour to reply to all enquiries received via email or online web forms as quickly as possible
- Provide access to an online control panel where you can manage your account and access message history / error logs
Thinking about signing up?
If you are thinking about signing up and you have a question about the service please check the question isn't already answered in our knowledge base and if not please contact us using our general enquiries contact form.
Already have an account?
If you already have an account and you have a question or technical issue please take the time to check our troubleshooting guide and support knowledge base, if can't find the answer to your question or a way to resolve your technical issue please contact us.