Important Points
- These instructions assume your email software has already been
setup and is collecting email correctly.
- Take a note of any settings you change.
- Only change the items specified - you should not need to change your
incoming email settings.
- These are general instructions for configuring AuthSMTP with your
software - a list of setup guides for specfic email programs can be found
here - How To
Setup AuthSMTP
or contact us.
Instructions
- Locate the 'Settings' section of your software / application where you can enter an
SMTP server
- Enter the SMTP server we have provided you with into the 'SMTP Server' or 'Outgoing Email Server' field
- Typically 'mail.authsmtp.com'
- Locate the SMTP 'Username' and 'Password' fields and enter the details
we have provided you with
- Username would typically be 'ac' followed by 5 digits (e.g. ac12345)
- If there is any options relating to password security such as the
following we recommend that you set them to OFF / NONE / DISABLED or if that is not
possible set it to PLAIN:
- Secure Password Authentication
- CRAM-MD5
- DIGEST-MD5
- NTLM
- PLAIN (Recommended)
- LOGIN
- If there is an option to change the SMTP / Outgoing Port number we
recommend you set this to '2525' but you also have the options of 23, 25, 26
- If there is any options relating to SSL we recommend that there are
disabled, if you do wish to use SSL you will need to login to the Control Panel and
enable that feature on your account
- Once you have configured those options you should be able to send emails
via AuthSMTP
- You will need to make sure the email address you are sending from is
registered and validated on your account, if you are having problems you can
view any errors being logged against your account via the Control Panel