Home Questions Pricing Support Contact Sign up Log in

How do the message number and size quotas work?

Each AuthSMTP mail account has a set quota for the total number and total size of messages you can send each month - for our base accounts see:

Account Emails Per Month Total Size Sent Per Month
AuthSMTP 1 1000 100MB
AuthSMTP 2 2000 200MB
AuthSMTP 3 3000 300MB
AuthSMTP 4 4000 400MB
AuthSMTP 5 5000 500MB
AuthSMTP 6 6000 600MB
AuthSMTP 7 7000 700MB
AuthSMTP 8 8000 800MB
AuthSMTP 9 9000 900MB
AuthSMTP 10 10000 1GB
 

Each recipient counts as 1 message - so if you send a message to one person and CC'd (or BCC'd) to three other people that would count as 4 messages. Equally if each message was 20k in size that would be a total size counted of 80k.

Messages quotas are for 1 month periods from the date your account was created - to see how many messages you have sent login to the AuthSMTP Control Panel.

The quotas shown mean you can send 'up to' those figures - for instance with AuthSMTP 1 you can send 'up to' 1000 messages or 'up to' 100MB data (whichever you reach first) - each month.

When your account reaches 80% of its message number or message size quota you will receive an email (sent to the admin email address listed on your account) - you will then receive further messages at 90% and 100% of your quota used. Once 100% is reached you will not be able to send any more emails and will need to either upgrade your account or wait until the quota next reset date (this can be checked in the Control Panel).

Now choose from Next FAQ, Previous FAQ, FAQs Index or our Home Page.